How to
overcome Interpersonal problems?
Interpersonal problems and personality conflicts
exist in all organizations and they take the employees
focus away from the goals of the organization.
Several ways to reduce interpersonal conflicts
include :
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Diversity
Training : Diversity training is
popular in organizations and was designed
to foster better relations between the various
ethnic groups and genders. It grew out of
the affirmative action plans. |
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Personality Assessment
: Understanding one's own personality
style and behavioral tendencies and those
of others in the organization can help foster
interpersonal relations in the organization.
The best teams are comprised of members with
diverse personality styles. These are also
the teams in which cooperation is most difficult
to manage. Several systems of personality
categorizing are used in organizations. Two
of the more popular ones include Meyers/Briggs,
and Enneagram. |
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Coaching :
Coaching is typically used to help correct
significant weaknesses in an individual who
is otherwise valuable to the organization.
Correcting the weakness takes time, effort,
follow-up, and a desire by the subject of
the training to improve. Coaches provide one-on-one
counseling to help encourage the development
of the subject. Often the weakness is discovered
as a result of feedback from the 360-degree
assessment. Usually the individual’s
manager refers a coach. Sometimes the use
of a coach is kept secret from the others
in the organization to avoid possible embarrassment,
and other times not. A coach may remain in
contact with the individual for months or
even years. |
Training and development of
employees in an organization is very important.
Training is needed to keep the employees' skills
current. Also insofar as it serves as a foundation
for career advancement, it plays an important
role in the retention of employees.
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